Engineered Solutions of Georgia

THEADVANTAGE ENGINEEREDSOLUTIONSOFGEORGIA

MIKE LEWIS Project Consultant Foundation Repair & Waterproofing Specialist

TWENTY YEARS EXPERIENCE

Specializing in

• Project Assessment and Management • Structural Issue Identification

• Basement Waterproofing • Crawlspace Waterproofing • Crawlspace Encapsulation

• Foundation Repair • Exterior Drainage

• Diagnosing Cracks in Block and Poured Walls • Diagnosing Cracks in Bricks, Stucco, and Siding • Diagnosing Sagging or Warped Floors • Voids Under Foundations and Concrete Slabs

2260 Northwesy Parkway Suite E Marietta, GA 30067

Office: 678-290-1325 Cell: 678-214-9488 Email: mike.lewis@esogrepair.com

CUSTOMER SATISFACTION is our top priority

See what our customers are saying about us!

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Quality

Responsiveness

Punctuality

Professionalism

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Arivedontime;professionallabor;stucktothetask;finishedonedayearly;notadimecharged overthequote.

Everyonewasprofessionalfromtheestimatortotheworkerswhopumpedtheconcrete.Myworywas theheating/airconditioningductsalsointheslab(floor).Theymonitoredtheductworkwithcameras duringtheoperationtoensureconcretedidnotoozeintotheductwork.IwasanervousNelyduringthe procedureandtheguysweresoprofessionalandreassuring.Greatjobandnomorerats!

Wecouldnothavebeenmorepleasedwiththeprofessionalism, atentiontodetail, andcraftsmanship thatwereceivedfromEngineeredSolutionsofGeorgia! Throughouttheentireprocess, theywere responsive, atentiveandfolowedthroughwiththeircommitments.Theendresultwasfantasticand weareverypleasedwithournewcrawlspaceencapsulationandwaterproofing!

Itwentgood.Theywerehalfthepriceoftheircompetitorsforthesamework.Theydidanicejob sealingupacrackwehadinthedrywalandinthedoorjamb.Theywereontimethatmorningandthey finishedtheworkinoneday.Communicationwasrealygood.Wekeptintouchviaphoneortexton completionoftheworkandeventhebilingafterwards.Pricingwasverycompetitive.

WehadanexcelentexperiencewithESOG, whichbuiltnewbasementretainingwalsandwaterproofed ourbasement.Afterspendingalotoftimeresearchingsolutionsandinterviewingseveralcompanies, I wentwithESOG.Alofthestaf, fromthesalesmantotheengineertotheworkcrews, werecourteous andprofessionalanddeliveredwhattheypromised.

96% 96% 98% 97% 96% 96% 97% 95% 96%

LikelyToRecommend

Communication

SalesKnowledge

Professional&Organized

Schedule

ConstructionQuality

Clean&Safe

Value

ProblemResolution

WhatistheTRUSTDaleInvestigativeProces&theMakeitRightGuarante?

7-POINTINVESTIGATIVEREVIEW

MAKEITRIGHTGUARANTE

TheTrustDaleInvestigativeProcessis completedthroughapersonalinterviewwith thebusinessownerorrepresentative,a completedapplication,publicrecordssearch, andsecretshopping.Manycompaniesapply tobecomeaTrustDALECertifiedcompanybut noteveryonemakesthegrade.Onlythebest companiesreceivethecovetedcertification.It alstartswiththe7-PointReviewProcess. 1:Price:TheCompanymusthonorthepriceit advertises,andnotuseunavailableproductsto lureandtrapcustomersintomoreexpensive products.Reviewcanbeaccomplishedbya combinationofe-mail,phone,andsecret shoppers. 2:Verified:Theperformanceofeachcompany iscontinualyandsystematicalyreviewedfor deliveryofexcelentcustomerservice. 3:WhatWouldDaleDo?:DaleCardwel developedaprovenstandardofconsumer fairnessthroughthousandsofreal-world problem-solvingexperiences.Inclusionmeans Dalewouldchoosetopersonalydobusiness withthisCompany. 4:ConsumerExperience:TheTrustDaleteam reviewswel-knownaswelasmore specializeddatabasestodeterminepaternsof customersatisfaction. 5:Licensing,ProfessionalCertification, Insuranceand/orBonding:EachCompanyis reviewedforproperprofessionalcredentialing. 6:LawsuitSearchandReview:Areviewofthe Company’slitigationhistoryisrequestedand reviewedtoassurenopaternsof unprofessionalorilegalbusinesspractices. 7:“MakeitRightGuarantee”™:TheCompany agreestoacceptandabidebyTrustDALE’s MakeitRightGuarantee™.

AlTrustDALEcertifiedbusinessesproviding generalconsumerservices†mustagreein writingtoacceptandabidebythefolowing:

1:Certifiedcompaniesagreethatcustomers havearighttoextraordinarycustomerservice.

2:Certifiedcompaniesoferwarantiesthatare amongthebestavailableintheirfield.

3:Certifiedcompaniesensurecomplete customersatisfactionbyoferingtheTrustDALE MakeItRightGuarantee™. 4:TheTrustDALEMake-It-RightGuarantee™ becomesvalidwhenacustomercontactsthe vendorthroughTrustDALE,orconfirmshis/her purchaseonTrustDALE.com within24hoursof thetransaction. 5:TheTrustDALEMake-It-RightGuarantee™ statesthatifthecustomerisdissatisfiedwitha product,repairorcustomerservice,the customerwilfirstemploytheavenuesof redressmadeavailablebythebusiness’ customerserviceagreement.Intheeventthat attheconclusionoftheprocessthecustomer remainsdissatisfied,he/shewilhavetheright totakethegrievancetoTrustDALEwith90 daysoforiginaldateofpurchaseasreflected onwritenagreement. 6:ThecompanywilalowTrustDALEandif necessary,anindependentexpertinthefieldto reviewthecustomer’scomplaint.Ifupon conclusionofreview,TrustDALEagreesthatthe customer’spositionisjustified,thecompanyis contractualyobligatedtoabidebythe recommendationofTrustDALEtoMakeIt Right. 7:MakeItRightmeansthevendorwil repair/replacetheproductasrecommendedby TrustDALE,ormaypayathird-partytorepairor replacetheproduct,orwilreimbursethe customerforthecostoftherepair/productata priceupto,butnottoexceed,theoriginalprice paidbythecustomer.

COREVALUES

UNDERSTANDING

Itisimportanttousthatourcustomersfulyunderstandtheisuestheyarehavingwiththeirhomeandwhythe problemshaveocured. Wewilcreateacustomizedplanthatwilfulyaddrestheisuesandensurethatourcustomerscompletely understandwhatwewilbedoingandhowitwilbedone.

TRUST

Wewanttoearnthetrustofourcustomersinthreeways: Communication-Fromthefirstphonecaltothelast, wewilkeepourcustomersinformedoftheirprojectstatus andchangesasweworktogether. Execution-Fromtheprojectdesigntothecompletionofthework, wewildoexactlywhatwehavecontracted togethertoacomplish. Workmanship-Everyprojectiscustom-designedtocorecttheisue, andwewilstandbehinditwithawaranty thatisstatedinthecontract. Wewilalsosendoutcertifiedwarantiesthataretransferablewiththeproperty.

RESPECT

Weconsiderourcustomerstobefriendsandfamilyandwetreatthemthatway. Wewilrespecttheirtimeby confirmingalappointmentsandarivingontime. Wewiltreattheirhomelikeourownwhileperformingalwork andwewildresandspeakprofesionalyataltimes. Weensurethatalwork-relateddebrisisremovedwhenthe jobiscomplete.

CORPORATEOFFICE 226NorhwestParkwaySuiteH Marieta,GA30067

678-290-1325(Ofice) 770-956-7403(Fax) www.esogrepair.com