Engineered Solutions of Georgia

THEADVANTAGE ENGINEEREDSOLUTIONSOFGEORGIA

NICHOLAS CRISPELL Professional Engineer Foundation Repair & Waterproofing Specialist

WORK HISTORY & EXPERIENCE Licensed Professional Engineer, GA (primary license issued in 2011) and SC ENGINEERED SOLUTIONS OF GEORGIA, ENGINEER (2017-CURRENT) Design of new and retrofit foundation and framing system. Structural engineer inspections of residential and commercial structures. Structural engineer designing concrete, steel, wood, and masonry. Leads civil and structural engineering teams on major projects. On-site engineering support during construction and installation. KREWSON & VICKREY, P.C., ENGINEER-IN-TRAINING (2003-2009) Structural design using stell hot and cold-formed, wood concrete, masonry, and building shoring. Retaining wall design for cast-in-place concrete and mechanical stabilized earth walls. Civil site design, grading and drainage, site layouts, property research, preliminary studies, and zoning. Hydrology & hydraulics studies, FEMA flood studies, detention and dam design. BENCHMARK HOMES, INC., BUILDER APPRENTICE (1999-2003) Construction field work included rough framing, finish carpentry, plumbing, electrical, concrete, grading, landscaping, punch out, warranty repair, and construction cost estimation. EDUCATION SUMMARY ENERCON SERVICES, INC., LEAD RESPONSIBLE ENGINEER (2009-2016)

GEORGIA INSTITUTE OF TECHNOLOGY MS - Structural Engineering, 2007 GEORGIA INSTITUTE OF TECHNOLOGY BS - Civil & Structural Engineering, 2006 CUSTOMER FEEDBACK

"After having two other foundation repair companies out to my house, they would not give us answers, would not return pour calls, and would not help explain things. We were recommended Engineered Solutions of Georgia and that's how Nick ended up inspecting our home. He showed up on time, spent a lot of time inspecting our home, crawling around our small crawl- space, and answered a lot of questions. A few days after the inspection he provided a nice four-page foundation repair plan. I am going to write my referral back to ensure they know how satisfied I am with Nick at ESOG."

2260 Northwesy Parkway Suite E Marietta, GA 30067

Office: 678-290-1325 Cell: 770-694-0428 Email: nick.crispell@esogrepair.com

CUSTOMER SATISFACTION is our top priority

See what our customers are saying about us!

A A A A

Quality

Responsiveness

Punctuality

Professionalism

A “ “ A A “ A “ A “

Arivedontime;professionallabor;stucktothetask;finishedonedayearly;notadimecharged overthequote.

Everyonewasprofessionalfromtheestimatortotheworkerswhopumpedtheconcrete.Myworywas theheating/airconditioningductsalsointheslab(floor).Theymonitoredtheductworkwithcameras duringtheoperationtoensureconcretedidnotoozeintotheductwork.IwasanervousNelyduringthe procedureandtheguysweresoprofessionalandreassuring.Greatjobandnomorerats!

Wecouldnothavebeenmorepleasedwiththeprofessionalism, atentiontodetail, andcraftsmanship thatwereceivedfromEngineeredSolutionsofGeorgia! Throughouttheentireprocess, theywere responsive, atentiveandfolowedthroughwiththeircommitments.Theendresultwasfantasticand weareverypleasedwithournewcrawlspaceencapsulationandwaterproofing!

Itwentgood.Theywerehalfthepriceoftheircompetitorsforthesamework.Theydidanicejob sealingupacrackwehadinthedrywalandinthedoorjamb.Theywereontimethatmorningandthey finishedtheworkinoneday.Communicationwasrealygood.Wekeptintouchviaphoneortexton completionoftheworkandeventhebilingafterwards.Pricingwasverycompetitive.

WehadanexcelentexperiencewithESOG, whichbuiltnewbasementretainingwalsandwaterproofed ourbasement.Afterspendingalotoftimeresearchingsolutionsandinterviewingseveralcompanies, I wentwithESOG.Alofthestaf, fromthesalesmantotheengineertotheworkcrews, werecourteous andprofessionalanddeliveredwhattheypromised.

96% 96% 98% 97% 96% 96% 97% 95% 96%

LikelyToRecommend

Communication

SalesKnowledge

Professional&Organized

Schedule

ConstructionQuality

Clean&Safe

Value

ProblemResolution

WhatistheTRUSTDaleInvestigativeProces&theMakeitRightGuarante?

7-POINTINVESTIGATIVEREVIEW

MAKEITRIGHTGUARANTE

TheTrustDaleInvestigativeProcessis completedthroughapersonalinterviewwith thebusinessownerorrepresentative,a completedapplication,publicrecordssearch, andsecretshopping.Manycompaniesapply tobecomeaTrustDALECertifiedcompanybut noteveryonemakesthegrade.Onlythebest companiesreceivethecovetedcertification.It alstartswiththe7-PointReviewProcess. 1:Price:TheCompanymusthonorthepriceit advertises,andnotuseunavailableproductsto lureandtrapcustomersintomoreexpensive products.Reviewcanbeaccomplishedbya combinationofe-mail,phone,andsecret shoppers. 2:Verified:Theperformanceofeachcompany iscontinualyandsystematicalyreviewedfor deliveryofexcelentcustomerservice. 3:WhatWouldDaleDo?:DaleCardwel developedaprovenstandardofconsumer fairnessthroughthousandsofreal-world problem-solvingexperiences.Inclusionmeans Dalewouldchoosetopersonalydobusiness withthisCompany. 4:ConsumerExperience:TheTrustDaleteam reviewswel-knownaswelasmore specializeddatabasestodeterminepaternsof customersatisfaction. 5:Licensing,ProfessionalCertification, Insuranceand/orBonding:EachCompanyis reviewedforproperprofessionalcredentialing. 6:LawsuitSearchandReview:Areviewofthe Company’slitigationhistoryisrequestedand reviewedtoassurenopaternsof unprofessionalorilegalbusinesspractices. 7:“MakeitRightGuarantee”™:TheCompany agreestoacceptandabidebyTrustDALE’s MakeitRightGuarantee™.

AlTrustDALEcertifiedbusinessesproviding generalconsumerservices†mustagreein writingtoacceptandabidebythefolowing:

1:Certifiedcompaniesagreethatcustomers havearighttoextraordinarycustomerservice.

2:Certifiedcompaniesoferwarantiesthatare amongthebestavailableintheirfield.

3:Certifiedcompaniesensurecomplete customersatisfactionbyoferingtheTrustDALE MakeItRightGuarantee™. 4:TheTrustDALEMake-It-RightGuarantee™ becomesvalidwhenacustomercontactsthe vendorthroughTrustDALE,orconfirmshis/her purchaseonTrustDALE.com within24hoursof thetransaction. 5:TheTrustDALEMake-It-RightGuarantee™ statesthatifthecustomerisdissatisfiedwitha product,repairorcustomerservice,the customerwilfirstemploytheavenuesof redressmadeavailablebythebusiness’ customerserviceagreement.Intheeventthat attheconclusionoftheprocessthecustomer remainsdissatisfied,he/shewilhavetheright totakethegrievancetoTrustDALEwith90 daysoforiginaldateofpurchaseasreflected onwritenagreement. 6:ThecompanywilalowTrustDALEandif necessary,anindependentexpertinthefieldto reviewthecustomer’scomplaint.Ifupon conclusionofreview,TrustDALEagreesthatthe customer’spositionisjustified,thecompanyis contractualyobligatedtoabidebythe recommendationofTrustDALEtoMakeIt Right. 7:MakeItRightmeansthevendorwil repair/replacetheproductasrecommendedby TrustDALE,ormaypayathird-partytorepairor replacetheproduct,orwilreimbursethe customerforthecostoftherepair/productata priceupto,butnottoexceed,theoriginalprice paidbythecustomer.

COREVALUES

UNDERSTANDING

Itisimportanttousthatourcustomersfulyunderstandtheisuestheyarehavingwiththeirhomeandwhythe problemshaveocured. Wewilcreateacustomizedplanthatwilfulyaddrestheisuesandensurethatourcustomerscompletely understandwhatwewilbedoingandhowitwilbedone.

TRUST

Wewanttoearnthetrustofourcustomersinthreeways: Communication-Fromthefirstphonecaltothelast, wewilkeepourcustomersinformedoftheirprojectstatus andchangesasweworktogether. Execution-Fromtheprojectdesigntothecompletionofthework, wewildoexactlywhatwehavecontracted togethertoacomplish. Workmanship-Everyprojectiscustom-designedtocorecttheisue, andwewilstandbehinditwithawaranty thatisstatedinthecontract. Wewilalsosendoutcertifiedwarantiesthataretransferablewiththeproperty.

RESPECT

Weconsiderourcustomerstobefriendsandfamilyandwetreatthemthatway. Wewilrespecttheirtimeby confirmingalappointmentsandarivingontime. Wewiltreattheirhomelikeourownwhileperformingalwork andwewildresandspeakprofesionalyataltimes. Weensurethatalwork-relateddebrisisremovedwhenthe jobiscomplete.

CORPORATEOFFICE 226NorhwestParkwaySuiteH Marieta,GA30067

678-290-1325(Ofice) 770-956-7403(Fax) www.esogrepair.com