Engineered Solutions of Georgia

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WELCOME! andthankyoufor contactingus!

Hello ,

I would like to take this opportunity to thank you for choosing Engineered Solutions to provide you with a quote for your foundation repair needs.

My partner, Luis Cuevas, and I have a combined 32 years of experience in the foundation and water proofing business. We have many products at our disposal, which allow us to customize a repair to your specific need. We are accustom to working with engineers in our area and will be glad to furnish some recommendations should the need arise.

Engineered Solutions of Georgia strives to make it as easy as possibly for you to do business with us, we accept most major credit cards, offer six months same as cash and several 100% financing options. Once you have made the decision to work with ESOG on your project we will do everything in our power to insure your satisfaction. Luis and I are committed to being very accessible through out not only the repair process but the bid process as well. We very much look forward to working with you in the near future and would be glad to answer any questions. Please feel free to contact either one of us at the office or try the cell numbers listed below. We also invite you to visit us on the web http://www.esogrepair.com , see our reviews on Kudzu.com (click here) , our third party customer service audit conducted by guild quality (click here) and our A rating with the Better Business Bureau (click here)

Yours truly,

Jay Eastland Engineered Solutions of Georgia 404-754-4689 Luis Cuevas 678-654-4244

THEADVANTAGE ENGINEEREDSOLUTIONSOFGEORGIA

Contract for Engineering Services

2260 Northwest Parkway • Suite H • Marietta, GA 30067 • 678-290-1325

Date of Issue:

9/28/23

Customer Information -

Jobsite Information

Kendy Pierre

Name:

Contact Name:

1714 Bertram Lane SW

Address:

Marietta

State: Ga

Zip: 30008

Marietta

State: Ga

Zip: 30008

City:

Phone:

Cell: (617) 858-4926

Fax:

kenpierre4@gmail.com

Email:

ENGINEERED SOLUTIONS OF GEORGIA PROPOSES TO PROVIDE THE FOLLOWING PROFESSIONAL ENGINEERING SERVICES:

Inspection of structural concern as follows:

Concern: Homeowner recently had a concrete slap poured and wants to ensure that a structure can be built on it.

Engineering scope: 1.

Perform one professional engineer inspection of the property to address the structural concern outlined above, collect photos of the structural item of concern, and take level measurements if required. Includes 1 – 1.5 hrs of the Engineer’s on-site time. If the problem is more complex requiring additional time an additional fee will apply. The additional fee will be discussed, and a new contract will be issued prior to commencing the additional work. 2. Document structural concern in an engineering inspection report with observations and recommendations of a solution. 3. No repair drawing is included but can be added as additional scope of work if required. 4. Engineering does not include waterproofing issues. A separate waterproofing appointment will be scheduled with one of our waterproofing experts following issuance of the professional engineering report.

TERMS AND CONDITIONS FOR PROFESSIONAL ENGINEERING SERVICES:

In consideration of the payment of the professional services fee, Engineered Solutions of Georgia (ESOG) agrees to conduct a structural inspection and prepare a written Inspection Report (Report), if applicable, to determine the significance of and provide general solutions for possible structural deficiencies in the areas specifically designated by the Customer. ESOG performs the inspection and prepares the Report for the sole, confidential and exclusive use and possessions of the Customer. The Customer understands and agrees that the inspection will be of the readily accessible areas of the property, is limited to visual observations of apparent structural conditions existing at the time of the inspection only and is based on the professional opinion of the inspector. No finishes are removed and no material testing is performed as part of this investigation. Excluded from the inspection are latent and concealed defects and deficiencies. The structural inspection will be completed at the property location designated on the Jobsite Information section of this contract. All inspection information will be included in the Report. ESOG accepts no responsibility for use or misrepresentation by third parties of the inspection of the Report. Other items pertaining to the property may be discussed, but they are not part of the structural inspection or Report. The inspection is not a compliance inspection or certification of compliance with past or present governmental codes or regulations of any kind. The inspection and Report do not address and are not intended to address the possible presence of, or danger from, any potential harmful substances and environmental hazards including, but not limited to: mold in air and carpet, radon gas, lead in paint, lead in water, asbestos, urea formaldehyde and toxic or flammable chemicals. The inspection and Report do not cover or address swimming pools, wells, septic systems or the presence of rodents, active termites or other insects. The parties agree that ESOG, its employees and agents assume no liability or responsibility for the cost of repairing or replacing any unreported defects or deficiencies that are either current or arise in the future, or for any property damage, consequential damage or bodily injury of any nature. The inspection and report are not intended to be used as a guarantee or warranty, expressed or implied, regarding the adequacy, performance or condition of any inspected structural item. The Customer understands and agrees to limit the liability of ESOG, its employees, officers, principals and agents arising out of ESOG service, inspection or Report to the amount of the inspection fee paid by the Customer. This Agreement represents the entire agreement between the parties. Changes or modifications to this agreement shall be in writing and signed by the parties. This agreement shall insure to the benefit only of the parties signing this agreement and shall not insure to the benefit of any successor of either party. There is no charge for cancellations made 2 or more business days before the appointment. Cancellation requests made the business day before or same day as the appointment require full payment

Total Contract Amount: $695.00

Payment is due at the time of the schedule

Presented by ESOG

Accepted by the Customer

ESOG Signature

Date

Customer Signature

Date

Kenny Tortorello

Kendy Pierre

Print Name

form revision 12/04/12

NICHOLAS CRISPELL Professional Engineer Foundation Repair & Waterproofing Specialist

WORK HISTORY & EXPERIENCE Licensed Professional Engineer, GA (primary license issued in 2011) and SC ENGINEERED SOLUTIONS OF GEORGIA, ENGINEER (2017-CURRENT) Design of new and retrofit foundation and framing system. Structural engineer inspections of residential and commercial structures. Structural engineer designing concrete, steel, wood, and masonry. Leads civil and structural engineering teams on major projects. On-site engineering support during construction and installation. KREWSON & VICKREY, P.C., ENGINEER-IN-TRAINING (2003-2009) Structural design using stell hot and cold-formed, wood concrete, masonry, and building shoring. Retaining wall design for cast-in-place concrete and mechanical stabilized earth walls. Civil site design, grading and drainage, site layouts, property research, preliminary studies, and zoning. Hydrology & hydraulics studies, FEMA flood studies, detention and dam design. BENCHMARK HOMES, INC., BUILDER APPRENTICE (1999-2003) Construction field work included rough framing, finish carpentry, plumbing, electrical, concrete, grading, landscaping, punch out, warranty repair, and construction cost estimation. EDUCATION SUMMARY ENERCON SERVICES, INC., LEAD RESPONSIBLE ENGINEER (2009-2016)

GEORGIA INSTITUTE OF TECHNOLOGY MS - Structural Engineering, 2007 GEORGIA INSTITUTE OF TECHNOLOGY BS - Civil & Structural Engineering, 2006 CUSTOMER FEEDBACK

"After having two other foundation repair companies out to my house, they would not give us answers, would not return pour calls, and would not help explain things. We were recommended Engineered Solutions of Georgia and that's how Nick ended up inspecting our home. He showed up on time, spent a lot of time inspecting our home, crawling around our small crawl space, and answered a lot of questions. A few days after the inspection he provided a nice four-page foundation repair plan. I am going to write my referral back to ensure they know how satisfied I am with Nick at ESOG."

2260 Northwesy Parkway Suite E Marietta, GA 30067

Office: 678-290-1325 Cell: 770-694-0428 Email: nick.crispell@esogrepair.com

KENNY TORTORELLO Senior Project Consultant Foundation Repair & Waterproofing Specialist

TWENTY-SIX YEARS EXPERIENCE

Specializing in

• Project Management • Structural Issue Identification • Basement Waterproofing • Crawlspace Waterproofing • Crawlspace Encapsulation • Foundation Repair

• Diagnosing Cracks in Block and Poured Walls • Diagnosing Cracks in Bricks, Stucco, and Siding • Diagnosing Sagging or Warped Floors • Voids Under Foundations and Concrete Slabs

2260 Northwesy Parkway Suite E Marietta, GA 30067

Office: 678-290-1325 Cell: 678-236-6988 Email: ken.tortorello@esogrepair.com

Quality

4.7

Punctuality

4.7

Professionalism

4.6

Overall

4.6

Responsiveness

4.6

Price

4.5

“ Very professional and courteous. They kept me informed before, during, and after the project. I would recommend them to anyone that needs affordable and professional foundation work. I have good pictures of all of the work they completed and they ensured I was satisfied with the job when they were complete. “ Arrived on time; professional labor; stuck to the task; finished one day early; not a dime charged over the quote. “ Everyone was professional from the estimator to the workers who pumped the concrete. My worry was the heating /air conditioning ducts also in the slab (floor). They monitored the ductwork with cameras during the operation to ensure concrete did not ooze into the ductwork. I was a nervous Nelly during the procedure and the guys were so professional and reassuring. Great job and no more rats! “ We could not have been more pleased with the professionalism, attention to detail, and craftsmanship that we received from Engineered Solutions of Georgia! Throughout the entire process, they were responsive, attentive, and followed through with their commitments. The end result was fantastic and we are very pleased with our new crawlspace encapsulation and waterproofing!

96% 95% 97% 96% 97% 97% 98% 96% 96%

Likely To Recommend

Communication

Sales Knowledge

Professional & Organized

Schedule

Construction Quality

Clean & Safe

Value

Problem Resolution

Joanne M.

Verified Lawrenceville, GA

One gentleman came to do the estimate and the second gentleman came out to do the repair. They were professional, punctual, courteous, and came on time. They did a great job doing the repair.

Mary W.

Verified Newnan, GA

We thought the team was incredibly professional. They were precise when working on the measurements. I really appreciated their precision. We were very happy with that.

Doug H.

Verified Atlanta, GA

The work crew was extremely neat and well organized. Kept all of the "dirty work" out near their work vehicle. Put down protection inside my home to protect the flooring and other finishes. Cleaned up well outside as they finished up. When they left, it was like they were never there... except for the new work. It was also clear the crew was skilled and well trained - they knew their craft - which is hard to come be currently. Rachael B. Verified Marietta, GA

They were great! They showed up on time and they were courteous. They came in and got it down and cleaned up behind themselves!

Holly F.

Verified Atlanta, GA

I have already recommended ESOG to a few friends. We had a great experience and they were the most professional contractors we have worked with on our house. The basement flooding was an extremely stressful problem and they fixed it right the first time even though it has rained an extreme amount since then.

ENGINEERED SOLUTIONS OF GEORGIA DALE TRUSTS

Consumer Investigator: Dale Cardwell

FOUNDATION REPAIR & WATERPROOFING

Consumer Investigator: Dale Cardwell

FOUNDATION REPAIR & WATERPROOFING A MESSAGE FROM DALE My wife Angie and I live in a brick home that was built in 1969. I've learned through secret shopping there are only a handful of companies that understand foundation and waterproofing - and even less that provide a permanent solution at a reasonable price. Engineered Solutions of Georgia is an exceptional company that provides excellence at a fair price.

ABOUT ENGINEERED SOLUTIONS OF GEORGIA Engineered Solutions of Georgia is a locally owned and operated foundation repair and basement waterproofing company with extensive experience meeting the unique foundation needs of residents throughout the Atlanta area. Whether you have recently discovered damage to your foundation and are concerned that you need repairs, or you’re being proactive and exploring ways in which you can be sure that your property is protected from unexpected flooding, ESOG can help. PRICE If you are considering foundation repair or interior basement waterproofing for your Atlanta property, contact Engineered Solutions of Georgia to learn more about their services and arrange a meeting with one of their talented contractors. Engineered Solutions will customize a plan you will understand completely and agree to the solution before the job begins. Call today to schedule a free consultation with one of ESOG's specialists to ensure you aren't at risk for flooding or significant foundation problems. QUALITY Over the years, ESOG has witnessed firsthand the destruction that standing water can have on properties and they have the manpower and technical know-how to protect the walls of your building from infiltration. It can be extremely difficult to tell if you are at risk for water damage, which is why Engineered Solutions of Georgia offers a completely free in-home estimate for their prospective clients. CUSTOMER SERVICE One call to Engineered Solutions and your concerns literally melt away. ESOG considers their customers as friends and family - and they treat you that way. TrustDale's review finds they respect your time by confirming all appointments and they arrive on time. Engineered Solutions truly treats your home like their own, and TrustDale guarantees they will dress and speak professionally at all times. Plus, they clean up after they leave! Combine this with the TrustDale Make lt Right Guarantee, and you have an exceptional customer service experience!

What is the TrustDale Investigative Process & the Make It Right Guarantee?

7-POINT INVESTIGATIVE REVIEW:

Consumer Investigator: Dale Cardwell The TrustDale Investigative Process is completed through a personal interview with the business owner or representative, a completed application, public records search, and secret shopping. Many companies apply to become a TrustDALE Certified company but not everyone makes the grade. Only the best companies receive the coveted certification. It all starts with the 7-Point Review Process. 1. Price: The Company must honor the price it advertises, and not use unavailable products to lure and trap customers into more expensive products. Review can be accomplished by a combination of e-mail, phone, and secret shoppers. 2. Verified: The performance of each company is continually and systematically reviewed for delivery of excellent customer service. 3. What Would Dale Do?: Dale Cardwell developed a proven standard of consumer fairness through thousands of real-world problem-solving experiences. Inclusion means Dale would choose to personally do business with this Company. 4. Consumer Experience: The TrustDale team reviews well-known as well as more specialized databases to determine patterns of customer satisfaction. 5. Licensing, Professional Certification, Insurance and/or Bonding: Each Company is reviewed for proper professional credentialing. 6. Lawsuit Search and Review: A review of the Company’s litigation history is requested and reviewed to assure no patterns of unprofessional or illegal business practices. 7. “$10,000 Make it Right Guarantee”™: The Company agrees to accept and abide by TrustDALE’s $10,000 Make it Right Guarantee™. FOUNDATION REPAIR & WATERPROOFING

MAKE IT RIGHT GUARANTEE:

All TrustDALE certified businesses providing general consumer services (excludes health and wellness providers) must agree in writing to accept and abide by the following:

Certified companies agree that customers have a right to extraordinary customer service. Certified companies offer warranties that are among the best available in their field.

Certified companies ensure complete customer satisfaction, by offering the TrustDale Make It Right Guarantee™. The TrustDale Make It Right Guarantee™ becomes valid when a customer contacts the vendor through TrustDale or confirms his purchase on TrustDale.com within 24 hours of the transaction. The TrustDale Make It Right Guarantee™ states that if the customer is dissatisfied with a product, repair, or customer service, the customer will first employ the avenues of redress made available by the business' customer service agreement. In the event that at the conclusion of the process the customer remains dissatisfied, he/she will have the right to take the grievance to TrustDale within 90 days from the original date of purchase. Certified companies will allow TrustDale and if necessary, an independent expert in the field to review the customer's complaint. If upon conclusion of review the independent expert and/or Dale agree that the customer's position is justified, certified companies agree to abide by the recommendation of TrustDale to Make It Right. Make It Right means the vendor will repair/replace the product as recommended by TrustDale, or will pay for the product to be repaired or replaced, or will reimburse the customer for the cost of the repair/product at a price up to, but not to exceed, the original price paid by the customer.

CORE VALUES

UNDERSTANDING

It is important to us that our customers fully understand the issues they are having with their home and why the problems have occurred. We will create a customized plan that will fully address the issues and ensure that our customers completely understand what we will be doing and how it will be done.

TRUST

We want to earn the trust of our customers in three ways: Communication - From the first phone call to the last, we will keep our customers informed of their project status and changes as we work together. Execution - From the project design to the completion of the work, we will do exactly what we have contracted together to accomplish. Workmanship - Every project is custom-designed to correct the issue, and we will stand behind it with a warranty that is stated in the contract. We will also send out certified warranties that are transferable with the property.

RESPECT

We consider our customers to be friends and family and we treat them that way. We will respect their time by confirming all appointments and arriving on time. We will treat their home like our own while performing all work and we will dress and speak professionally at all times. We ensure that all work-related debris is removed when the job is complete.

We are incredibly honored to have earned a spot on this prestigious list. We always say our people are our secret sauce, and it shows! We view our coworkers and team members as friends and family, and we treat them that way, too! We’re proud to extend those same core values to every customer and their home as well.

Engineered Solutions of Georgia is proud to be named one of Atlanta’s Best Places To Work by the Atlanta Business Chronicle in 2021.

7/28/22, 8:50 AM

Details

Licensee Details Licensee Information Name: Engineered Solutions of Georgia Inc Address: 2260 Northwest Parkway Suite H Marietta GA 30067 Primary Source License Information Lic #: GCCO005898

Owner: Jay Eastland

Profession: Residential/General Contractor

General Contractor Company

Type:

Application

Status: Active

Secondary:

Method:

Last Renewal Date:

4/2/2018

6/30/2024

6/3/2022

Issued:

Expires:

Associated Licenses Relationship: Supervisor Licensee:

License Type: License Status:

Crispell, Nicholas Joseph

General Contractor Qualifying Agent

GCQA005895

Active

License #:

Association Date:

Established: 4/2/2018

2/7/2018

Expiry:

Prerequisite User

Type:

Public Board Orders

Please see Documents section below for any Public Board Orders